Always with you- what does that mean

We use the phrase “Always with You” on our website and in other places. What does it mean for Senior Health Companion?

It means the health information you enter in the app stays on your phone. It’s like carrying a notebook with all your medical details, and it’s easy to look things up. With Senior Health Companion, your information lives on your phone or tablet, not in an account on a company server.

Your information can leave your device in three specific ways, and each one starts with something you do:

  1. Exporting to print or share. You can export some or all of your information to print or send to someone. Before a doctor visit, I print my medication and supplement list. When the nurse asks to verify it, I hand it over.
  2. Exporting a backup. Because your information is on your device, losing the phone could mean losing the data. In Settings there’s a section to export a backup, and the app will show a reminder if it’s been more than 90 days since your last one. One important note: the backup file is not encrypted, so anyone who gets the file can read it. The app warns you about this before it saves the file. Keep it somewhere only you can reach, like a computer or storage account you protect with a password, so you can restore it if you get a new phone. We all need one eventually, and you don’t want to type everything in again.
  3. Partner Sync. More on this in an upcoming post. In short, when I update my profile, I can send it to my spouse’s phone so she always has current information. It uses a one-time code, and the data briefly passes through a temporary encrypted copy that is deleted within 24 hours.

Those three only happen when you choose them. That’s our way of making sure you stay in control of your medical information.

There are also two things to know about, because they involve your phone’s own systems rather than our app:

  • Calendar sync. This is off unless you turn it on. If you do, an appointment you enter in the app is also placed on your phone’s or tablet’s calendar, with its date and any notes you wrote for the visit. From then on, it exists wherever your calendar lives, such as Google or Apple. If a visit note is private, leave calendar sync off or keep the note short.
  • Phone backup. If you back up your whole device, the app’s data is part of that backup, just like your photos and messages.

Knowing where your information goes lets you make those choices deliberately.

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